FutureLearn is transforming access to education. Based in London’s Camden Town, we offer online courses, programs and degrees run by leading universities around the globe and cultural institutions such as The British Library, BFI and the British Council. Since our launch in September 2013, we’ve run hundreds of courses that have attracted over seven million learners from all over the world and we've seen over 19 million enrolments on our ‘massive online open courses’ (known as MOOCs).

Our vision is a global community, where everyone learns together and enjoys access to the education they need to transform their lives. Our award-winning platform helps by provoking conversation around the course material, so that learners and educators learn as much from each other as from the material itself.           

FutureLearn is seeking a:

Research Analyst 

ABOUT THE ROLE 

The purpose of this role is to undertake external research (primarily desk research / analysis) and combine this with internally-gathered primary research (both qualitative and quantitative) to provide insights to inform commercial and strategic decision making.

This person is likely to focus their attention on two components of FutureLearn:

  • Understanding the broad competitor landscape in which FutureLearn exists, in order to position the company in the market;
  • Researching the market for online degrees / micro-credentials, in order to inform the development of FutureLearn’s portfolio of partner qualifications

KEY RESPONSIBILTIES 

  • Building and maintaining an external base of market data and information and industry contacts to inform strategic and commercial decision making
  • Building a framework for understanding the competitor landscape, and continuously monitor and report on major developments from these edtech / subject specialist players.
  • Researching commercial and strategic opportunities, leveraging external literature, industry contacts and internal data to draw well reasoned conclusions for the business
  • Working closely with senior managers / strategic leads / curriculum leads to understand strategic research needs and translate these into suitable secondary research methodologies
  • From desk research, synthesising and communicating relevant research findings and their implications for plans and strategies to people across FutureLearn.
  • Knowledge management: finding a solution which enables FutureLearn and its partners to have a better visibility of and access to available insights (based on internal research, data analysis, partner research etc.)
  • Presenting research findings and perspectives directly (and indirectly) to partners and external audiences

REQUIREMENTS 

  • Experience of desk research in some capacity, showing a rigorous and structured approach.
  • Sound analytical skills - able to deconstruct a complicated set of inform and design a problem-solving approach to reach a solution; numerate.
  • Ability to use financial data and commercial information to draw conclusions.
  • Confident communication skills - written, graphical and oral; the ability to build communication networks within an organisation, and to present information in a comprehensive yet easy-to-absorb way.
  • Attention to detail and a high regard for accuracy

BENEFITS 

  • Competitive salary
  • 28 days holiday (plus 8 days public holiday)
  • Buy & sell up to 5 days holiday
  • Charity day (volunteer for a charity of your choice)
  • Cycle to work scheme
  • Season Ticket loan 
  • Flexible working environment/hours
  • 14 weeks paid Maternity leave 
  • 10 weeks paid Paternity leave 
  • 14 weeks paid Adoption leave 
  • Pension (4% employer / employee contribution)
  • Great coffee, teas & fruit and daily breakfast
  • Complimentary breakfast
  • Perkbox

RECRUITMENT PROCESS 
You can apply for this role here. Please contact jobs@futurelearn.com if you require any reasonable adjustments or alterations to be made, to support you through the recruitment process. 

DIVERSITY STATEMENT 
We value diversity at FutureLearn, and we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital or disability status.

Want to find out about more jobs like this? Sign up for the tbd* UK newsletter here.

Show some love and please mention tbd* in your application.